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QRS Course Instructors

The QRS team of instructors strive to bring you the most innovative class information and material.  

BILL MCCREADIE - SALES AND MARKETING DIRECTOR. CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS INSTRUCTOR TRAINER, ACLS-EP, PALS, PEARS, PHTLS, FIRST AID

Bill comes with a background in Pediatric Cardiovascular Perfusion, Experimental Surgery and Pathology and an extensive teaching history. He has taught in support of all levels of the health care industry including pre-hospital, nursing, physicians and other allied personnel. Bill has a strong foundation as an instructor and project manager in both health care and non-health care settings. He builds on his strong foundations in health care and a working knowledge of principles of adult education and leadership to provide a positive educational experience for all participants. 

BUD EYRE -   CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, FIRST AID.

Bud has been an instructor with QRS since 2010. His health care background includes paramedic and nursing. His nursing experience has taken place in rural hospitals to a large urban 32 bed ICU. With his work experience in psychiatry, med-surg, emergency and now ICU, Bud is able to provide a dynamic course geared to the participants. 

Bud has also been heavily involved with community service and volunteer work, and has dedicated over 37 years and over 30,000 volunteer hours with St. John Ambulance. Bud is a Commander in the Order of St. John as well as a recipient of the Queen's Golden Jubilee medal for outstanding contributions to his community. 

For more on Bud and his extraordinary volunteering efforts in his community and provincially, please visit the following:

Capital Campaign for Community Service: http://www.recorder.ca/2013/10/19/capital-campaign-for-community-service                                                                                                                                                                           

CATHERINE STOFAST CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, PROGRAM PRESENTER FOR ECG & RHYTHM INTERPRETATION, CARDIOLOGY

Catherine's background is in Cardiorespiratory ICU and for the past 15 years she has been working in the Cardiac Catheterization Lab. Catherine has been with QRS Educational Services since 2009. She enjoys meeting new people from all over Canada and hearing about their experiences. In Catherine's travels as an Instructor for QRS, she has discovered that healthcare resources vary greatly from large urban centres to fly-in only communities; yet, the people always impress her with their ability to deliver high quality, compassionate care. 

JUANITA MACIASSAC -  CERTIFIED INSTRUCTOR FOR BLS, ACLS

Juanita MacIassic, RN, BScN, MN, has been in nursing for 33 years and has had the pleasure and opportunity to care for patients in all areas of the nursing field. Her early nursing years were spent on a long term care and palliative unit where she learned the importance of basic nursing care.  "To this day I continue to use the skills learned as a novice nurse."

While working in ICU, Juanita returned to school and obtained her BScN in Nursing. Juanita's goal is to teach others what she has learned throughout the years.  Juanita has taught full time at a community college and was impressed with the eagerness of the students to soak in all the knowledge and experience that they could.  Their positive attitude, eagerness to learn and grow inspired her to continue her learning and obtained her Master degree in Nursing in 2008.  For the past 8 years, Juanita has assumed the position as nurse educator for critical care and cardiology where she taught and mentored nurses.  In June 2013, Juanita obtained her BLS and ACLS instructor certificate and joined QRS Education Services.

KAREN BENNETT -  CERTIFIED INSTRUCTOR FOR BLS, ACLS

Karen Bennett, RN, BA Health Studies, has had many rich and varied experiences during her nursing career. She has worked in a variety of medical surgical hospital units before moving on to work Intensive and Coronary Care nursing. She completed a number of critical care courses to expand her knowledge. Having first graduated as a diploma RN, Karen went back to school, attended  York University and obtained her nursing degree in 1998.  In 2001, Karen began working as a clinical educator at Georgetown Hospital where she taught a wide variety of clinical skills including emergency code responses, ECG interpretation as well as assisting the students to prepare for BLS and ACLS certification. In this job, Karen has come to appreciate the value of research and applying those findings to evidence-based practice changes. Karen also taught coronary care and a variety of phlebotomy skills to both nursing and clinical research students at Humber College as part of the continuing education department. In  2013, Karen obtained her BLS and ACLS instructor status and has been a member of the QRS team since.

KATHY BALLY - RETIRED

Kathy Bally, BScN, CCN(C), graduated from Queen’s University and worked as a cardiac nurse for 35 years at Kingston General Hospital, in the CCU, Cardiovascular Lab, and the past 20 years as the cardiac educator. She retired in December 2010 from the hospital and continued to work for QRS as a BLS and ACLS instructor. Kathy was a long time member of the Canadian Council of Cardiovascular Nurses and presented numerous times at their annual conference. She received the CCCN ‘Cardiovascular Nursing Leadership Excellence Award’ in 2010.  

Kathy is enjoying her retirement and keeping busy perfecting her golf and training for marathons.

MICHAEL ROFFEY - CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, PHTLS

Michael has been a paramedic with Toronto EMS since 1999 and currently works in the Education and Development Division, designing and teaching courses such as the Primary Care Paramedic Program, Advanced Care Paramedic Program and Continuing Medical Education programs. He also works closely with the local community colleges to assist with the paramedic programs and with the Medical Technicians from the Canadian Forces. As a certified in many specialties, Michael teaches courses to medical practitioners and local agencies.  He is very enthusiastic about working and educating people in the areas of health and fitness

PAM CYBULSKI - CERTIFIED INSTRUCTOR FOR BLS, ACLS

Pam Cybulski, RN, BA, CNCC (C), has worked as a critical care nurse of many years and knows how stressful it can be for health care providers to be involved in resuscitation.  Pam truly believes that having a firm knowledge base about the principles of resuscitation and opportunities to participate in code scenarios in a supportive environment allows providers to develop their expertise, improve team dynamics and optimize the best potential outcomes for the patient.   As a critical care educator, Pam chose to enhance her career by working with QRS Education in the provision of BLS and ACLS.  

"I think it is amazing how far resuscitation and post resuscitation strategies have come and I am pleased to be able to share my passion with others." 

SCOTT FOUNTAIN -  CERTIFIED INSTRUCTOR FOR BLS, ACLS, PALS, PEARS, PHTLS, PROGRAM PRESENTER FOR THE QRS ADULT AND PAEDIATRIC TRAUMA COURSE.

Scott Fountain is a critical care flight paramedic with Ornge, Toronto Island Rotor Base location. He has been a paramedic in Ontario for nearly 14 years and worked with Durham region EMS, and Simcoe county paramedic services prior to transferring to air. Acquiring advanced care flight paramedic training, Scott further expanded his training and certification to the NRP, PALS, and trauma specialities. His time and experience working in urban, remote, rural and isolated emergency services make him especially aware of and sensitive to the wide variety of challenges faced by healthcare providers. As a QRS team member, Scott's goal is to bring his clinical experience and background to help educate like-minded individuals. 

SEVERINA (SEVI) CESTA - CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP

Sevi Cesta, BScN, RN, CNCC(C), MN, has been nursing for over 24 years. The majority of that time has been within her passion of Critical Care, from bedside, to Educator and currently Manager. Sevi has held a variety of other positions during her career including Clinical Research Coordinator, Faculty at Seneca College, and she holds an Adjunct Clinical Appointment with University of Toronto. Sevi is currently the co-lead for the code blue committee in her organization ensuring policies and practice are reflective of the latest Heart and Stroke standards.  

TRISH OSGOOD - CERTIFIED INSTRUCTOR FOR BLS, ACLS

Trish Osgood RN, BScN, MN has 19 years of emergency experience along with 8 years as Manager of cardiology for a large community hospital. She has been teaching ACLS with QRS for almost 16 years throughout Ontario

MARK D'SOUZA - CERTIFIED INSTRUCTOR FOR BLS. ACLS

Mark D'Souza, MD, CCFP(EM), is an emergency doctor at Humber River Hospital. He went to Queen’s University for medical school, Western University for residency in family medicine, and the University of Manitoba for a fellowship year in emergency medicine. With his emergency background, Mark has developed extensive experience in simulation and scenarios training. He is committed to excellence in both patient care and education. In his spare time, he enjoys playing hockey and performing on the piano.

BETTY WHELAN - CERTIFIED INSTRUCTOR FOR BLS, ACLS

Betty has been working as an RN for 29 years and 20 of those years were working or teaching in Critical Care.  She has also taught Critical Care at Georgian College for 4 years.  Betty is part of a team that developed an in-house Critical Care Program and successfully executed the program.  She has also presented at CCCN as well as at Safer Health Care Now.  Betty has her Masters in Nursing and has been teaching ACLS for 2 years.

MARTIN JOHNSTON - CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, PHTLS, PROGRAM PRESENTER OF THE QRS ADULT & PAEDIATRIC TRAUMA COURSE

Martin has been a Paramedic since 2002.  He is currently assigned as a Clinical Specialist Superintendent for Toronto Paramedic Services, Education and Development Unit.  Martin mainly over sees the practice of newly hired Paramedics during their first year of employment, assists with program development and delivery of the PCP and ACP programs and coordinates Paramedic placements with community colleges.  He has taught Paramedics, Nurses, Doctors, Firefighters, Police Officers and he is most proud of his teaching with our Canadian Military personnel. Martin has vast experience teaching trauma and ACLS courses to a wide range of audience.

RICHARD RENTA - CERTIFIED INSTRUCTOR FOR BLS, ACLS, PALS, PEARS

Rich has been a paramedic since 1998 and a Advanced Care Paramedic since 2002.  He has taught paramedic students at various colleges from 2004 to 2014.  Rich was a bike paramedic, rapid response paramedic and a Heart Alive Instructor, with experience as an Acting Supervisor/Superintendent. He is currently a Captain Leader with York Region Paramedic Services and on the peer support team.

STEVE DARLING - CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, PALS, PEARS

Steve has been involved in EMS for 34 years in both Land and Air disciplines. Recently, Steve returned from Clinical practice with Ornge Transport Medicine, after holding a Deputy Chief position with York Region EMS.  Steve is passionate about medicine and enjoys sharing his knowledge to assist others to learn so they, in turn can pass on knowledge. Teaching also ensures that Steve is up-to-date on patient care advances.

Steve's hobby includes Re breather Technical Scuba Diving, and training for Sprint Triathlons.

MOHAMED EISSACERTIFIED INSTRUCTOR IN BLS, ACLS, ACLS-EP, PALS, PEARS

Mohamed is a surgeon.  He graduated in 1985 and finished his training in Plastic Surgery 1992.  He worked in Military Hospitals for 17 years.  He has enormous experience in dealing with trauma and burns.  During his career he was exposed to emergency and intensive care settings for adult as well as pediatric age groups.  Mohamed has a special interest in teaching.  He received certification of Adult Teaching and Training with Honors.  During his career, he presented, lectured and led many discussions and tutorials. He was appointed as the chairman of both CME and Wound Care Committees in the Military Hospitals. 

Mohamed started teaching resuscitation courses 13 years ago instructing and directing ACLS and PALS courses.  He instructed for the European Resuscitation Council (ERC), American Heart Association (AHA) before joining the Heart and Stroke Foundation (HSF).  Mohamed loves teaching and is dedicated to providing the best quality of continuously updated knowledge.  He made lots of friends world-wide by practicing his favorite profession “teaching”.  Mohamed is now certified with the Heart and Stroke Foundation as an ACLS EP (Experienced Provider ) Instructor.

JOHN HOLBROOK - CERTIFIED INSTRUCTOR FOR BLS, ACLS, PALS, PEARS

John Holbrook, NP, BScN, CNCCP(c), AA, A-EMCA, has been working as a nurse in emergency and critical care for 14 years. Over the past 9 years he has been working for ORNGE for the paediatric critical care transport team. John now works in Primary Care as a Staff Nurse Practitioner. John has continued his education by obtaining his Anesthesia Assistant Certificate, Critical Care Certificate, Canadian Nurses Association Certification in Paediatrics, and Nurse Practitioner through Laurentian University in 2015, and is currently attending the University of London School of Medicine for Infectious Diseases and Tropical Medicine Masters Program.

DANNY QUANN -   CERTIFIED INSTRUCTOR FOR BLS, ACLS, PALS, PEARS, TNCC

Danny is a certified emergency/critical care RN with 10 years of experience and has worked in ED/ICU as a staff RN, a clinical educator, and a manager.  He instructs ECG interpretation, TNCC, ACLS, BLS, and PALS.  His passion is resuscitation and enjoys teaching novice and experienced providers alike.

SCOTT CHUBBS - CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLE-EP, PALS, PEARS, PHTLS. MEDICAL DIRECTOR.

Scott has worked for 19 years in the Canadian Armed Forces (CAF). He was initially trained as Bachelor of Nursing, graduating from Memorial University of Nfld in 1995-99. He joined CAF 1996. His nursing experience includes: Med Surg, ER in Vancouver and Edmonton, Childrens' Hospital Eastern Ontario in Ottawa, Royal Victoria Regional Health Centre in Barrie, Southlake Regional Health Centre, Newmarket, and Stevenson Memorial Hospital in Alliston. His CAF experience includes deployments to Kabul and Kandahar (seconded to US 10th Mountain Division).

Scott started med school in Sep 2007 University of Ottawa, completed June 2011 and started Family Medicine in July 2011 with University of Toronto completing February 2014. He focused on electives in ER, anaesthesia, intensive care medicine; this included rural ER electives.

He has been a PALS, ACLS, TNCC, NRP instructor starting in 2006. He is presently a PALS, ACLS, PHTLS Instructor and Medical Director. Scott is especially excited about the PHTLS course as it dovetails with his interest/passion in pre-hospital/trauma centre medicine.  

 

 

 

PAMELA TWISELTON – July 18, 1958 - Oct. 18, 2016

We lost a very dear friend and QRS instructor on October 18, 2016. Pamela started working as a Primary Care Paramedic (PCP) in 1985 and became an Advance Care Paramedic (ACP) in 1991. Up until her diagnosis of glioblastoma, she had been teaching PALS, ACLS, PEARS, and BLS for over 20 years. In early 2015, Pamela completed her Master’s in Education focusing on the adult learners in the inter-professional environment.

MONA AZZAM:   CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP, PALS, PEARS

Mona’s experience includes Assistant Professor of Pediatrics in Egypt, and she obtained her MSc PhD in Pediatrics in Egypt.  Mona is currently attending the MSc program in Health Science Education at McMaster University with a Subspecialty in Pediatric Emergency Medicine.  Mona is also a PALS and BLS Instructor with the American Heart Association, PALS and BLS Instructor with the Heart and Stroke Foundation and APLS Instructor with Sick Kids Hospital.  

DEBBIE GILLIS: CERTIFIED INSTRUCTOR FOR BLS, ACLS, BLS-INSTRUCTOR TRAINER

Debbie Gillis, BscN, M Ed, has enjoyed a long career as a critical care nurse and educator in the ICU. Her history in providing direct patient care includes work in the CCU, ICU, CVICU, Neuro ICU, Trauma, burn unit and the ED in a variety of GTA hospitals. In addition to nursing, Debbie provides clinical training for the paramedic program. She thoroughly enjoys designing and delivering education in her role as an Educator for the past 15 years. She recently became a TEAM Stepps Master Trainer; this course focuses on team communication, feedback, situational awareness and debriefing. She both teaches and uses these skills in designing, running and debriefing medical simulations for nurses, physicians and allied health care providers. 

CARRIE McLELLAN: CERTIFIED INSTRUCTOR FOR BLS, ACLS

Carrie McLellan, RN, MSN(Ed), CCNC, has been a nurse for 28 years and loved every minute of it!  She has had the pleasure to work with patients throughout her life span, starting her career at the Hospital for Sick Children in Cardiology and then moving after 10 years to the adult population.  She then worked at Toronto East General Hospital in the ED, Critical Care Response Team and as an Educator in CCU, returned to school again and completed her MSN with a specialty in education.  The last 3 years Carrie has been a Full time Nursing Professor at Centennial College.  Carrie has taught in multiple professions and programs including, Physicians, RNs, RPNS, Paramedical, RTs and Critical Care Programs.  She was integral in hospital wide initiatives teaching and training Code Blue and Emergency response.

Carrie loves teaching all things Cardiology, Resuscitation and Critical Care related and prides herself on making complex concepts more basic and easy to understand and apply.  She teaches compassion and competency to her nursing students and ensures that they treat each patient with respect and dignity and are critical thinkers.

KAT DOWKER:  CERTIFIED INSTRUCTOR FOR BLS, ACLS

Kat Dowker, BScN, MScN, also holds Cardiovascular ICU, Coronary Care and Emergency Nursing Certificates, and is CNA certified in Emergency Nursing.  Kat has 12 years of Emergency and Cardiovascular critical care experience and she currently works as the clinical educator in the ER at Kingston General Hospital.  Kat is passionate about critical care, trauma, resuscitation and burnout.

CARRIE WEBB:  CERTIFIED INSTRUCTOR FOR BLS, ACLS

Carrie Webb has a BSc in Nursing and currently works in the emergency department. As an instructor, Carrie finds joy in meeting new people and connecting with the course participants as they learn about how their role within the health care team can make a difference.

 “There is great satisfaction in knowing that we are teaching and learning about how to really impact someone’s life through quality emergency and resuscitative care…what a privilege it is to care for others in their time of need.”

EHSAN ADIBAN: CERTIFIED INSTRUCTOR FOR BLS, ACLS

Ehsan is an experienced Nurse and has been in the health care industry for more than 25 years. He received his BScN in 1991 and started working as a nurse in Critical Care, Emergency and cardiology departments. Ehsan has been a member of European and American Life support group since 2006. He has taught many courses such as ALS, BLS, Disaster Management, Emergency care, BTLS, ATLS and many medical and nursing courses at colleges and universities in the Middle East and the North America. Ehsan achieved his MBA with focus on health care management in 2011 and has been working in the management field since 2008. 

SHATHANA RAJESHWARAN:  CERTIFIED INSTRUCTOR FOR BLS, ACLS

Shathana is currently working as a Primary Care Paramedic for Hamilton Paramedic Services. She has also obtained her Bachelor's of Science Degree at University of Toronto with a strong background in psychology and biology.

ANDREA MITCHELL: CERTIFIED INSTRUCTOR FOR BLS, ACLS

Andrea has worked in the critical care field for approximately 22 years.  Her background is in Emergency, Cardiac Catheterization Lab, and the Intensive Care unit.  Andrea is also a Critical Care Clinical Instructor for George Brown College.  She loves to share her knowledge and is looking forward to meeting with you.

SUZANNE VANDERLIP: CERTIFIED INSTRUCTOR FOR BLS, ACLS, ACLS-EP

Suzanne Vanderlip, RN, BScN, CNCC(c) is an energetic and passionate nurse who began her career in orthopedics and sports medicine and then moved to critical care and never left.  She has worked in a variety of critical care settings, from trauma, cardiovascular, medicine and surgical ICUs, in several tertiary and community based hospitals. Suzanne is a graduate of Ryerson University completing her diploma, BScN and Masters in Nursing.  She currently works as a Professional Practice Leader in critical care and acute medicine and maintains her critical care CNA certification. In addition Suzanne is a certified Crisis Prevention and Intervention trainer.  She is a strong advocate for all members of the inter-professional team that work tirelessly in treating and caring for acutely ill patients. 


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